Jen is the best! I had a bad IPL done at another clinic awhile ago, and Jen saved me and did such a great job! She got me a package for the IPL's and microdermabrasion which was really a good deal for the services. I had the most amazing results the first time around. The spots on my face literally peppered off within a few days and my skin tone has become so much more even. I will be back monthly for my IPLs and I cannot wait to see the final results. Jen, you are a super star! She is extremely professional and knows exactly what she is talking about. She made me feel so comfortable and I knew that she would take great care of my skin. I will be back in a few weeks for my second treatment and I seriously cannot wait. Thank you Jen, you are a lifesaver! Do not go anywhere for your cosmetic needs besides Novak, they will take care of you!