Collision Authority has been very pleasant and professional with me every step of the way. I was rear-ended a few weeks back. Collision Authority was the body shop my insurance was going to use but since I was hit the other party's insurance was going to have to make arrangements. That's when I was told that I can choose which body shop I wanted. This information was provided to me by Janice whom works at the office. I will be recommending this place to friends and all.