I started going to Poza once I saw the results of a neighbor -- Pooran took 10 yrs off her with one color and cut. The atmosphere is pleasant, wait time brief and I always feel free to do different things with my hair in Pooran's hands. Plus, I can wake up and brush my hair and that's it! The cut is that good! But remember, this place is not inexpensive and you need to book 2-3 wks in advance to get in. But I look at my hair as a major part of my appearance, so I'm happy there.