You all got slammed tonight. I feel bad for the wait staff. I'm disappointed, even angry, at the management. Got here during a dinner rush. Many tables were full. Our four person table took five minutes, drink order took ten, drinks got there fifteen minutes later, apps arrived twenty-five minutes after that and burgers arrived almost forty minutes after he apps. It was pretty rough. Other tables near us had it worse. To their credit the staff intentionally didn't seat new guests despite there being many open tables. I know things happen in the kitchen or in staff that can ruin an evening. I've been a line cook before and usually grant service sector a lot of slack. But this was egregious enough that management should have been discounting food and drinks. All we got was a mediocre meal and a hasty apology. I never even heard from or saw the management apologizing or helping. Serving burgers an hour after they were orders should have been embarrassing enough to warrant free drinks and coupons. I probably won't go back unless I hear good things from others.