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| - I have been to this place many times - over 10 times with clients. Each time, we have enjoyed our meals.
However, on this specific occasion, I decided to take my wife, mother-in-law, and baby daughter out for mother's day.
I have to admit that this was TRULY TRULY disappointing. We arrived around 4:30pm and the place was not crowded (1/4 full).
Our server sporadically came to our table. However, much of the time, she ignored us. She only came when we had to WAVE her down or ask someone to attend to us. This is a definite no no for this type of restaurant. The franchise owner should be utterly embarrass!
If the service was bad, the food was downright awful.
My mother-in-law ordered the 3 way cooked Salmon. She specifically stated not to overcooked the salmon. Of course, it came out hard and not flaky.
My wife ordered the Kobe Meatballs. It was dry and hard to eat. You can tell that it was microwaved!
And, the third strike, I order my usual, Braised pot roast. Usually, it is tender. However, it was dry and inedible. It was hard as a rock. It looked like it was sitting out and someone decided to NUKE the dish. It has been a while since I have ever done this at a restaurant, I actually had to ask them to redo the dish. The second dish was better, but it was still bad.
With appetizers and drinks, the bill was over 100. It was 100 too much for the service and type of food quality.
We were so upset after the meal. In fact, there is no doubt that they have lost us as "regular" customers. This is the last time that this customer will ever come here again. Ugghhh!!
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