Decent customer service, but really expensive for basic dry cleaning. The woman who helped us quoted us one price and charged us another - when we asked for the break down she had to ask others to make sure her pricing was correct.. She said there must have been confusion on "types of material" in our items.. Um okay.. Made us feel like there isn't set pricing - or if there is, that some employees aren't trained enough to know them. She tried to justify the price by the fact they do everything "in house." I'm not a dry cleaner - but it sounds kinda backwards.. You'd think "in house" would be cheaper than sending it out. Not sure. But for one maxi dress and one suit we paid $29. For the same items at other cleaners we have been charged half that or even less, for quite honestly the same quality. Bad place to go? No.. But you'll pay more here for the same services elsewhere.