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  • Not the same - AT ALL. First, let me say I am a huge Gallo Blanco fan. We were easily there weekly at the Clarendon location. Second, I can't rate the food because we couldn't get that far. The venue gives NO consideration to acoustics so it is impossible to hear the staff, or your dining companion. As if this isn't bad enough the stereo system was on so loud the speakers were crackling. Other customers are yelling just to have conversation making the the atmosphere unnerving. As we stood in the slow moving line to order we contemplated the all Spanish, one word per item wall menu. Thinking the paper menu would lend some descriptions, explanations, hints or clues, about the food, we grabbed one only to find the same brief one word items. Focusing on those in front of us, we quickly realized the staff was spending time explaining the menu slowing the ordering process to a halt. We waited a few more minutes and moved on. I didn't anticipate having to run some sort of loyalty gauntlet to continue patronizing a restaurant that at one time actually considered the customer experience. Not sure what they might be thinking with this business model, but they should revisit the topic.
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