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  • I decided to wait awhile before writing a review about my experience. I felt really angry and disappointed with my hair initially, and two weeks later though I have gained a little perspective am still never returning to this salon, and would not recommend it. I purchased a Groupon for a cut and full highlights package, made an appointment, and went in with high hopes. I showed my stylist pictures of exactly what I wanted- one picture showing the haircut, and one the color. We discussed what would be an appropriate shade for my highlights, and she convinced me that I would look better with gold highlights than the coppery ones I was initially interested in. I agreed, and off we went. My highlights took a very long time to bleach out. My stylist brought me magazines as the minutes stretched out to over an hour, which was nice of her. Finally she said, "Well, this is as light as we're going to get it" and led me to the sink. Long story short, I did not end up with gold highlights, but a dry, dirty straw-orange color. She proceeded to cut my hair, but absolutely ignored what we had talked about when looking at the reference photo and pretty much did whatever she wanted. When I asked her about the layering I wanted near my face, she said she wasn't keen on doing that because it would round out the shape of my hair. The thing is, that is exactly what I was going for, and clearly the look that the photo depicted! I have a long face, and a little volume and shape along the sides of my head takes away from the length. I have learned this from past haircuts. My cut now is exactly the same as my last haircut that I had gotten at Aveda in Squirrel Hill- which I had told her I had hated. This whole experience was pretty upsetting. My hair does not look awful, which is why I am giving this whole kerfluffle 2 stars instead on one, but it definitely was not what I wanted. I am planning on going back to Dean of Shadyside- the only place in Pittsburgh where I have had my hair cut and not ended up in tears afterwards.
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