This is the most unorganized Capriotti's I've ever been to. Mixed my order with someone else's and then didn't have it and the communication between the two girls in front area was basically nonexistent. Thought the free drink for a check in was great so I ordered an extra one for my guy. Went to fill them and no ice came out of their soda machine....their response. "Then there's no ice. It's broken." What the heck. Get your act together.