The receptionists are super friendly! The place is always clean! Love the relaxation music! Prices are reasonable comparing to other spas.. the massage therapist asked me questions to make sure she applies the right amount of pressure and which area need the most work.. I have a severe back sprain and she released a lot of my muscle tension.. she even gave me certain stretches and movements that I can do at home.. in other words she knew exactly what she was doing and was great at it! I'd definitely come back.