Joined about a month ago. Great deal if you do the black card membership. Being able to bring a friend is awesome. Rarely busy. Customer service is ok. Tanning beds are horrible. Max 9 min. I've tanned prob 3x's/week and haven't even noticed a change in skin tone. Not really fond of cleaning machines with the papertowels and spray bottles that they use. Lots of cardio machines. Love the purple tootsie rolls!