I went in there to look at what they had for a prom corsage and to my dismay the flowers were very small and the people working mentioned "that's how we do it here". The customer service was very sub par with rude and not very accommodating staff. They said "we don't use satin ribbons so you have to pick something else out". My daughter placed an order and when I wanted to change the order they told me I couldn't do it and it had to be done by my daughter who is 16. I told them that I was the parent and I was paying for the flowers and they just kept insisting that my daughter had to be the one to change the order. I changed it alright. I made my daughter cancel the order. I have bought lots of flowers from that shop. No more. Too many florist in town that have better service that I can spend my money in.