After hearing about this place from a Co worker we decided to give this place a try, went in and everything was good, once we started playing we ran out of mags and literally stood there waiting for a waitress to change the mags out but they never came. I had to approach a waiter to replace the used mags. Once the waitress came we placed our food orders and when our food came the orders were taken to the wrong booths. What was worse was that we paid 45 an hour but literally spent at least 20 mins waiting for the waitress to bring us more mags so we can play some more. After receiving the bill the waitresses made many mistakes billing everyone for each other's orders and they had to hudle to try and figure out was was going on, we waited 30 mins for them to sort it out, after paying we waited 15 mins for our change in which one of the waitresses told a person in our group to f*ck off for pointing out the horrible customer service. Will never return to this place again nor recommend it to anyone. horrible customer service. This place looks nice and fancy but it's all looks, they do not take care of their customers. Very unprofessional and unorganized