Love the covered parking! Nice staff. I also like the mini- carts available. Sometimes they even remember my name. That's HUGE! I remember I used to go to the Starbucks around the corner. I went there several times a week and every time the same lady asked me my name. After 10 years you would think she would remember right? These are the things that make a customer feel like this is 'their' store. Could it be improved? Yes. But, I am thankful for the one gentleman who does remember my name....it brings me back.