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  • If I could give them a zero, I would. Don't waste your time or money here! I bought winter tires here a year and a half ago. I was told at that time that the price was $67 each spring and fall to have them changed over. The first spring they changed the tires for $60, but they broke a lug bolt one of the tires kept leaking. I had to take it back on two separate occasions for a leaking valve stem. Same valve replaced each time. Obvious incompetence. Come fall the price went up to $90 because I was told I needed to change the TPMS kit with each change over. Oddly I was never told this before. Second change over and the price has gone up $30 Now here we are again in spring, and when I call to schedule to bring it in, I'm told it will cost close to $105. I call my Subaru dealership who says they only charge $80. I call back NTB to cancel and tell them I'm taking it to my dealership. They tell me to bring it in, talk to Leo and they will do it for under $60. That's all I was told. So I said ok. So, I get up early Sunday morning, pack my tires in the car and drive over to NTB. When I get there I'm told that the price is going to be around $105. Same price they told me initially. That the $60 price is without the TPMS kit change, and they won't guarantee the work and the tires might leak. It's over $100 to do it with the kit change which is necessary (mind you, it was only $90 for the same thing 6 months earlier). Why didn't they tell me this the day before? So in order to get my business, they tell me they can do it for less than my dealership, but apparently only if the work is done half-assed. Wasted my Sunday morning for nothing. Going to my dealership. Never again will they get my business, and I would highly advise you to go somewhere else as well!
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