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| - Our visit was a major, major disappointment.
It may be telling that after airing our grievances with (who we assumed was) the manager, he agreed.
I don't know what his name is but the tall, silver-haired waiter was shockingly rude to us and for no apparent reason. Either because we were Asian or we were clearly gay but something had him set against us the moment we walked in the door.
Full disclosure: we were in a hurry to catch a movie so I was not exactly sending the most relaxed body language when I walked in but at the same time, as we walked in there were 3 empty tables and no one to seat us. I asked 3 separate people for a table and the tall guy stood behind me doing absolutely nothing (really, he wasn't even waiting tables) and told me to wait for a host.
After we were finally seated by the manager (friendly Asian guy with shaved head), the tall guy fastidiously ignored our table, not offering as much as water. Finally, I flagged him down to place our order and he dismissed me by saying "I'll be right with you" and took the order of the table beside us, even though they were still hemming and hawing about what to get.
As I said, we were in a rush. If we were to be served in a timely manner, we had no choice so we flagged down the manager again to place our order with minimal fuss. After that, perhaps because he was annoyed that we "went above him" to place our order, we never once heard from the tall guy again. He circled our seating area, filling waters for all the tables around us, making conversation and asking "how is everything?" in an apparent attempt to slap us in the face.
In the end, after an insulting dinner service, my partner asked the manager who was our actual waiter: him or the tall guy. It was the tall guy. We told him what happened and he seemed genuinely upset about our shoddy experience, apologizing and saying that they're ironing out the kinks. He said he had three tables walk out that same night because they simply weren't served. Pretty representative of the kind of service you'll get at the Wellington Sukhothai.
I'm only giving 2 stars instead of 1 because I feel for the manager and he was sincere with us. The nice decor and decent food don't really make up for this mess. To be fair, the rest of the wait staff that served us were fine but this blight on the wait staff at that location completely ruined our night. Sukhothai has the dubious honour of providing me with the most blatant and discriminatory dinner of my life.
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