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  • Terrible Customer Service. As I was driving past the store I saw a huge sign in the window advertising "buy 1 get 1 free" on wiper blades. With my wipers falling to pieces and monsoon storms looming, I thought it would be a good idea to buy some. After I picked the specific brand up and declined on "upgrading" to the performance blades (that were not but 1 get 1, funny enough) I was informed that the buy 1 get 1 sale was not in effect until tomorrow......... Having worked in retail before, it is common practice for a misrepresented sale (most often from a sale display being left up too long -- this case being displayed prematurely) to be overridden by the manager. The "computer not programmed for the sale" is complete bullshit. A manager can override anything. His only solution was to come back tomorrow. No thanks, Wiper blades falling to pieces + Sudden monsoon storm = Danger I bought the blades at full price. I will be back tomorrow to return and re-buy them just to mess with their daily merch return numbers. But if a store doesn't take pride in taking care of their customers, I can't imagine they would take pride in much else.
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