I found the barista who took my order to be very friendly and helpful. She made recommendations and held conversation with me beyond simply taking my order. She also reassured me that if I wasn't satisfied with my drink to let them know about it.
The building itself is very small and is better suited as a drive through than a location to sit and relax in. With the two entrances, it was difficult to find where the line started although everything seemed to move along just fine.