| rev:text
| - My husband and I decided to go to Yokohama because they had a Groupon deal that seemed easy to take upon. AYCE sushi dinner for two sounds great. The terms of the Groupon are solely to make a reservation with the restaurant before arriving so they know you will be redeeming a voucher for your meal.
So why only one star?
We called the restaurant to make a reservation and after a dozen attempts, someone finally picked up the phone and didn't really understand why we were making a reservation. But they allowed us to make one for 2pm the following day.
We showed up just before 2pm and mentioned to the hostess that we had a reservation and a groupon voucher to redeem. We were seated and began our ordering. Sad to say, some of our food items ordered never came to our table, but you order with an iPad? How could you miss it?
The seafood was mediocre at best, but it's an AYCE place in Markham so as abundant as these places are, you can't always be picky with service and quality.
Where it really went sour was when it came time to actually redeem the voucher the server refused to take it. "I don't want to cheat you because it's really supposed to be for the dinner menu. If I had known I would have given you the dinner menu to start with. So just pay cash for your bill and come back another time for dinner to use the voucher."
But... we told you when we walked in we had a Groupon deal and made reservations like it asks you to do? Now we are being told to come back any time and use it for dinner and now essentially pay for another set of meals? Ridiculous.
We paid and left.
The following night we came back for dinner because we didn't want to waste the voucher. We walked into a nearly empty restaurant and again mentioned the Groupon deal. The server almost refused to seat us because we didn't make reservations.
I'm sorry, the restaurant wasn't even a quarter of the way full for the evening and you're lecturing us about making reservations?
Anyway dinner service went on and the overall experience was much better than lunch from the previous day. The seafood was of better quality and service was quick and accurate.
When it came time for the bill, I owed the taxes for the Groupon deal (a normal sneaky practice of Groupon plus any tips).
I paid with debit and suddenly I had an extra $5 added to our bill as tip. If you have a $5 minimum for debit transactions, please disclose that, I would've gladly paid with cash. Instead we find out the server added a $5 tip without first getting approval from her customers not disclosing there is a minimum charge for debit card transactions. Sneaky and deceptive.
To add insult to injury, we both have had sour stomachs since our dining experience with Yokohama. Lesson learned, in the worst possible way.
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