We went at 1 pm on a Saturday. The place was completely empty. They told us to come back at 1:30 pm. We were very puzzled because we could see several tables that were already set up and ready to go (they were not reserved seats)
They had one menu at the time: brunch. The 7 of us ordered eggs. It took them over one hour to make eggs. I had a clear view of the open kitchen. All three chefs looked like they had nothing to do. All three stood around with both arms at their sides.
The basement washroom smelled disgusted. You could smell it halfway down the stairs. The toilets are designed so that they do not flush properly and many toilets could not be used. The fountain-style sinks would not always work.