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| - This if for the OLG Ajax Downs casino.
I will just review the restaurant, as I could not spend much time gambling today (but will return for that).
One odd thing about getting there - the nearest parking is a long walk. Could have been planned better.
The restaurant is pleasant, with nice full-length windows to look out on the racetrack, a great view with a few horses exercising.
The food is okay, though I can never understand why any chef thinks frozen French fries are acceptable to eat.
Service, unfortunately, was worse than poor. Staff is apparently untrained, same as at other OLG casinos, where the attitude seems to be that if the food or most of it somehow gets to you and not too much of it is spilled or forgotten, and you don't mind eating your soup and cold main course at the same time, the customer should be satisfied. "I don't know" should be an acceptable answer to questions about the food, and "I'm new here" should excuse any other mistakes a waiter makes.
In this case we ordered 2 soups and 2 main courses after struggling with the waitress's total lack of understanding of the menu. So we were both having the same thing. After a long, long time, one of the soups was delivered by a different waitress. When we asked about the other soup, she explained that she had seen the one soup sitting in the kitchen and knew it was for our table so brought it out. Never a thought that there were two of us. Then she chatted in a corner with other staff, forgetting us.
After another long wait, the other soup arrived with the 2 main courses. I mean, give me a break. When asked to keep my companion's main course warm until he ate his soup, the plate disappeared until much later, when it came out cold. A similar experience to the Blue Heron restaurant - are they conspiring against us?
This restaurant was an ordeal I do not want to repeat. OLG casino restaurants, all of you, please train your wait staff in the basics of food service so I don't have to go through this every bliddy time.
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