Started staying here over Easter weekend and had a good stay except for rude front desk staff. The front desk staff working here are generally rude except for Isaac that no longer works there. They changed the breakfast, there used to be a buffet and cook to order, now there is only cooked to order with lines 50/60 long. There is never staff at the breakfast so no clean plates/bowls/silverware. Tables are covered in trash and food. We stayed at the ES in old town last week and had the opposite experience (send your management over there to see how things are done right). If things don't improve on this stay we won't be returning. BTW, we stay here a couple of time a month... Oh, one more thing, the restaurant manager is a real jerk and clearly hates his job, send that guy to the back of the house. They also don't care about HIlton Honors status at all.