We had gone here once prior to the new location( we used to go to the one on union hills). In my previous review, I had said that we were willing to give it another chance. We came on a Saturday night around 5:10. We ordered a house salad, pizza and pasta. The server said the salad would be out shortly and the other items would take about 25 minutes. It took 25 minutes just to get a salad, and the server did not come around to refill drinks or check on us. We then got pizza about 10 minutes later. We were in the middle of the pizza when the server asked us if we wanted to have it boxed (we were chewing our pizza) and had not received the pasta. However, we were getting full and didn't really need the pasta at this point. We asked for the check and and said please take the pasta off the bill because we never received it. The manager then came out and apologized in a very brief way that I did not feel was sincere. We ended up getting a to go pasta to take home and off our bill. We waited 10 minutes for the bill and finally my husband had to track the server down to pay. since this was not the first time with major service issues that have yet to be worked out, we will not be returning. It's unfortunate because the pizza is good.