About: http://data.yelp.com/Review/id/wy5RqolPwrmVFGOvQXgWsQ

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About: http://data.yelp.com/Review/id/wy5RqolPwrmVFGOvQXgWsQ Goto Sponge NotDistinct Permalink

An Entity of Type : rev:Review, within Data Space : foodie-cloud.org, foodie-cloud.org associated with source document(s)

Attributes	Values
type	rev:Review
dateCreated	2017-04-01 00:00:00 (xsd:dateTime)
itemReviewed	First Watch
http://www.openvoc.eu/poi#funnyReviews	2 (xsd:int)
rev:rating	2 (xsd:int)
http://www.openvoc.eu/poi#usefulReviews	1 (xsd:int)
rev:text	3rd time here. They were very busy, (9 am Sat morning) so we waited about 15 minutes. After being rushed to a table that was still damp from being wiped down, I immediately noted that the silverware and glasses were horribly water spotted and dirty with fingerprints. The coffee mugs were far worse with sticky syrup and lipstick smudges. When the server finally showed up, I pointed it out, and she took our drink order and then hastily grabbed them and later came back with cleaner(?) glasses and mugs. The water glass smelled of the chemical used in the dishwasher. We weren't ready to order, which appeared to irritate the server even more. She left and returned about 10 minutes later, which was simply way too long to wait. I ordered an advertised special and my wife ordered a standard menu item with some changes. When they arrived, I noted mine did not look like the advertised item and was missing some ingredients. I had to wait about 8 minutes before I could flag down our server, who had yet to come by to ask if everything was to our liking. When she did finally show up after waving at her, I asked if my order was supposed to include additional ingredients and she immediately left and brought back the missing part. No apology was given, nor was there any suggestion to replace with a fresh and warm meal or the offer to remove it from our ticket. However, she did blame it on the person who brought the meal out. I requested that she remove it from our ticket, which she did. There was never an apology given. The cashier asked rotely how our meal was but did not wait for, nor seemed interested in a reply. It is quite evident that the restaurant management and staff were unprepared for increased business (first day of the month - after a payday - and a direct mailer had been sent out... really?) and EVERY employee there (wait and kitchen) were poorly trained by management and ill-prepared to handle the increased business properly and professionally. In my previous experiences, the food has been exceptional, prepared and served correctly. That is the reason for the two stars. If I were a first-time customer, I would have given a one-star rating. I hope they get their act together as I do like the quality of their food. We will see.....
http://www.openvoc.eu/poi#coolReviews	0 (xsd:int)
rev:reviewer	Craig

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