First of all when a customer is buying a new home the post office employee should ask if you would like your mail held. New homeowners do not know what to do. Every employee should know to ask. Isn't that part of their job training?! Now all of my mail has been sent back not know about it and I have to pay another fee for my driver's license because it was sent back. This is a horrible post office. Prepare yourself for extra fees if you're buying a new home. Whoever works the counter for "keys-letter-etc." make sure your know all your shit or you're going to get another complaint.