Update: Geena W. Sandy is one of the rudest people I have EVER had to deal with. I won't go in that office because every time I do nothing gets solved because she doesn't care and acts like you're the dumb one and its your fault.
Also, there was a leak upstairs and it leaked down into my roomates room. maintenance was aware that it would leak down into her room but didn't think that they should notify us at all. So there was two huge wet spots. One in my living room and the other in my roomates room. And she told maintenance she wouldn't sleep here until they could tell her whether there's mold or not. They said they're gonna figure it out and handle the situation. They never came back until we emailed them 5 TIMES about the situation. So not only was my roomate paying for a room she couldn't sleep in they are knowingly putting our health at risk. Thanks rebel place.