2nd time coming to this location, both times were bad but this last time (5 minutes ago) takes the cake... I came in for an oil change and was immediately told they can't do it because they close in an hour and are booked, in a rude demeanor... There was one car on lift with 3 mechanics... I can change my own oil in 45 minutes... The fact that they couldn't do it in 30 blows my mind... I am also in the market for some new tires that I would have purchased here, but now this location lost out on $500 due to poor customer service.... When you are over priced you better damn we'll treat your customers right... I am in retail management and would term 90% of your staff, there's no leadership in this building... Just pissed off employees... I will add the one mechanic that did say hi to me was pleasant, and this is the guy that isn't customer facing! What a joke Pep Boys.