The actual cake was delicious. If my review was based on that I would have given 5 stars. My issue starts with the cake not being ready when my husband went to pick it up...no big deal. Mistakes happen and they got it ready quickly. Although the getting it ready quickly may be the root of the problem. I paid the extra $10 to have it decorated and it really looked like they just threw it together. The little flags were basically laying on the cake and the cake itself was not even close to being centered. It sat to the back right corner of the cardboard. Not a huge deal but I expected more for the extra charge.