First of all, there was nothing special about the all-dressed bagel I got here. I have definitely had better-tasting bagels and this one didn't seem very fresh. The coffee was also weirdly strong -- I got it in the middle of the day so perhaps it wasn't very fresh either.
The main reason for this review is that this was the worst, rudest service I got while in Montreal. I needed extra milk for my coffee and the waitress I started to ask waved me off and kept walking. I thought it was because she didn't speak English until I saw her speaking it to another table. It turns out she's just rude.
I also bought a mug here for my mom and saw another waitress inspecting them while deciding which one to give me. I assumed that was for my benefit but when I got back to my hotel hours later, I saw that the label had weird black marks on it. It's hard to believe this was accidental given her scrutiny of the mugs.
Look, I live in DC. Tourists annoy me too, but they are a fact of life in a big city and I don't go out of my way to screw them over. What a terrible way to run a business!