About: http://data.yelp.com/Review/id/wx2cI71pxPAUMy5poE5qgg

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About: http://data.yelp.com/Review/id/wx2cI71pxPAUMy5poE5qgg Goto Sponge NotDistinct Permalink

An Entity of Type : rev:Review, within Data Space : foodie-cloud.org, foodie-cloud.org associated with source document(s)

Attributes	Values
type	rev:Review
dateCreated	2013-07-19 00:00:00 (xsd:dateTime)
itemReviewed	Best Buy
http://www.openvoc.eu/poi#funnyReviews	0 (xsd:int)
rev:rating	1 (xsd:int)
http://www.openvoc.eu/poi#usefulReviews	5 (xsd:int)
rev:text	My 'dumb phone' shorted out.....today was the day for an upgrade!!! I headed straight to BB and did a B-line to the cell phones. I grabbed the $59.00 LG840 Tracfone and waited in line to ask a simple question "Will the sim card for my old Tracfone work in this new one?" I was next in line, feeling great about my pending purchase, when a tech named Martin broke away from his existing guest to ask if I wanted to get this phone activated or was I just looking to purchase it ??? I replied 'well I have a question...' Martin continued with....' Yeah cause if you just wanted to purchase the phone you can head to the front cashier....but (with an anxious look) if you wanted to get the phone activated, it would take me over an hour for us to activate that phone'. I was absolutely embarrassed. I felt like I didn't belong....Just because I wasn't buying a Galaxy S IIII or an iPhone 5 doesn't mean I don't matter. Martin missed the opportunity to make a connection with a guest, to up sale to a better phone.....or even sell two. No, all I heard was 'It's not worth my time to help you'. Martin looked at my purchase and immediately cast judgement. Best Buy ran an ad campaign highlighting the ease & simplicity their guest will find in purchasing a phone from them. The ad even mentioned they will set the phone up for you, I've brought 3 phones over the past 2 years from BB. I drove past 5 locations along Rainbow that sold this same phone, just to Buy from the Best. Thanks Martin, you single-handedly changed my opinion of an entire brand.
http://www.openvoc.eu/poi#coolReviews	0 (xsd:int)
rev:reviewer	David

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