I have been going here for years and the quality is always mixed but never as bad as my trip this time. The kid who cleaned my car did a seriously horrible job. I got a full service wash and he didn't even wipe down my back seats or vacuum. I'm sorry but that is just terrible service when I payed for it. He didn't even touch the trunk. Nothing on the console in the front. By the time we could look at the car he had run to go do something else.