Wonderful stay here at the Charlotte South Park Marriott. Customer service was phenomenal. 5 million stars to Excellence (yes that is his name) who spent time assisting us. He will no doubt be a Marriott superstar. Gym was good, concierge lounge was good. Mostly I want to say the customer service was superb. All front desk members were always pleasant and helpful and greeted us each time we entered or left the hotel. Best customer service experience in 50 years and we travel a lot!