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  • UPDATE: I went there today and found the sign down and the doors locked. In my opinion, the beginning of the end was when they made the menu changes and reduced the items in the buffet. It was never the same after that. Original review: I have been eating lunch here weekly for the past year. They recently did some remodeling and changed the menu and the bowl-building procedure. Before these changes, I would have given them a solid '5" rating. Now they earn a "3". Here's my gripes with the new format: 1. They now have an attendant that offers to fill your bowl for you. He/she needs to get lost. I'm a big boy and can build my own meal. 2. They no longer have artificial krab meat and have seemingly reduced the choices of meats and vegetables. Bring them back. 3. The sneeze guard over the food is too low and too deep. I have fairly long arms and just about have to stick my head beneath the glass to reach the back row. Was this built for dwarfs or something? Here's what I like about this location: 1. The staff is excellent and service is usually always good. 2. It's clean. 3. Buy 10 bowls and you get one free. I have noticed that it's less busy now than it was before the changes were made. These changes seem like solutions in search of a problem. It wasn't broken before, why did you try to fix it? On the other hand, I ate at one in Dallas a few weeks ago and it was set up the same way, but they still had the krab meat. The location at Tempe Marketplace is still the way the Chandler location was before they "fixed" it. I'd go there, but it's too far for lunch, and that location gets really packed. Hmmm...see a pattern here? I will still eat here on a weekly basis, unless they try to "improve" it more to the point of it being a hassle to eat there. It is a little pricey, but you control your own portion size, so fill the bowl wisely. The food is very good, I just wish they hadn't made so many changes.
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