Ordered a pizza last night for pick up and they said 20 mins. We live close by so we left right at 20 mins. Get there and they try to give us the wrong pizza. The next guy had the same thing happen to him. As they are trying to figure out what happened they realized they never made our pizza. At this time like 3 other people came in and their pizza was made wrong or order messed up too. We waited there almost an hour for 1 darn pizza. Like 6 people were waiting, one after the other order after order, messed up. We were like the 2nd ones there but the last to leave. For the inconvenience, they did give us the pizza for free. I would consider ordering from them again in the future. Oh and they did call another guy to come in to help because they were slammed. Points for quick thinking however!