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  • STAY AWAY. I didn't want to get any further into my review without declaring my warning up close and personal. From start to finish my recent experience with Paesano was atrocious. First, I called to ask if they had a website since I would be ordering a lot of food for a work event and the guy gave me a website that doesn't exist. When I told him it didn't work he raised his voice in a "are you stupid tone"? He repeated the spelling of the website which still didn't exist so I finally asked for him to fax a copy of the menu. When I placed the order the next day I asked if they include paper plates and utensils to which he replied in the same "are you stupid tone" "uhhh why would we do that? People either eat in our restaurant or they take the food home where they have plates and forks there." OK... When I arrived to pick up the food at 4:00 like I said I would, no one was at the front counter. An entire five minutes goes by and still no one. So, I called the restaurant from INSIDE the restaurant until someone came out to acknowledge me. Turned out to be the same gruff guy from the phone who appeared to be the owner and manager. Nothing was ready...not even the side salads. He disappeared and spent another 10 minutes preparing the food which came out to extremely small portions for the price. I mean, each little ravioli cost around $2 a piece! When he went to ring me up the final kicker ensued. First, he charged me for 9 entrees when I ordered 7. When I asked him to go over the itemized receipt he said "what, you don't trust me?" Ummm...hello...NO turns out I shouldn't trust you at all since you overcharged me for 2 invisible meals! Then, without apologizing for his mistake, he rang me up again and this time charged me $1000.06 for my 7 meals. You read that correctly - one THOUSAND dollars. When I looked at the credit card bill before signing I pointed out his error and he replied "No, it says 100 dollars." To which I was blown away. I practically had to shove the bill in his face for him to accept his mistake. Finally, 20 minutes after I was supposed to have left I finally had my overly priced food and paid the correct amount. The owner/manager could not have been ruder and I hope this review prevents you from facing his wrath in the future.
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