I stopped in Sat for an o-ring to my skimmer lid. They didn't have it in stock so I was told they would have it on Monday for me to pick up. I paid for it right then and there. On Monday, the o-ring didn't get shipped to the store. Now I have to wait until I come back from a 3 day business trip to start my pool pump. Sucks that they don't know what's in stock or can't deliver it on time.