I almost feel bad for writing this review, since the owner is a (seemingly) nice old lady. However, even by the standards of UPS stores, this place is terrible. Every time I go there, I vow "never again!" but then I go back because it is close to my condo.
The main problem is that the owner works behind the register most days, and she is SLOW. It takes her at least 30 min to process a package. Even dropping off a pre-paid envelope takes 5-10 min. I think the problem is that she is not very good with computers, but you would think that after doing this for years she would get the hang of it.