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| - I love this company's location. His business was truly a surprise.
I work in property management in California. My grandfather, however, is a resident of Peeples Valley, AZ (for those of you that don't know, it's basically nowhere Arizona).
My grandfather called me as I used to do maintenance. I tried to explain to him what he needed to do to get help with his locks at his house. I knew what I was trying to tell him, but somehow I couldn't get it to come out right.
So, as an avid Yelper, I hopped on to see who could help. I typed in phoenix as it was the nearest metro I knew. I called a few numbers, but no one could help (I doubt they want to give out free advice or travel that far).
Now, to be perfectly honest, I don't remember who I talked to. All I know is I gave him my grandfather's number and situation and that pretty much wrapped it up.
My grandfather called in about 20 minutes after I hung up with Stoddart's (here's the best part) My grandfather got the problem fixed. Not only that, he told me they offered to DRIVE OUT TO HIM! I Googled Surprise to Peeples Valley. 2 Hours! Stoddart's offered to drive 2 hours to Peeples Valley to make sure my grandfather had done it right.
Here's the deal, I've done this type of work (not as a solitary lock professional), but I couldn't help out my Grandpa. Stoddart's helped him fix his problem no questions asked! Then the offered to drive out there which astonished me.
Stoddart's is the type of old fashioned company that gets it done. They really care about anyone and everyone that calls. I called to thank them but that just wasn't enough. This company truly is outstanding and I'm happy to see that companies like this still exist.
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