Philly Connection has been my go to for cheese steaks in Charlotte for a while. I have tried Penn Station, Jersey Mikes, and other chains but I found this can't be beat. I have tried a variety of cheese steaks here included the Plain Jane and others with mushrooms and peppers.
The bread is always soft and fresh. The steak seems quite lean and the white (american?) cheese melts perfectly throughout the whole sandwich. Only downside to Philly Connection for me is the french fries. They are thin, crispy and often very greasy but perhaps they simply don't jive with my preference of thicker fries.
Service is has always been pretty quick. Dining atmosphere could be improved.