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  • We were very excited to see a Texas Roadhouse coming to within 2 miles of our house. We went to the opening on May 11th and it was awesome. I had 12oz piece of prime rib. It was the best I'd ever had. The salad was great, the rolls were fantastic, and the cheese fries were out-of-this-world. We went again the 17th and a restaurant has never made a faster 180 degree turn. I wanted some more prime rib. I ordered medium and it came to me with grill marks and no cooking. As raw as could be. My wife's was a little better but not medium either. The waitress took my wife's back to the kitchen and left mine in front of me. About 5 minutes later, the manager came over and asked what was wrong. I told him I'd ordered medium and got raw. He agreed and took it back. About 20 minutes later, he brought back the same piece of meat and although better, it was still purple on the inside. He said he was sorry and asked me if I wanted something else. I asked for BBQ chicken. It came out in about 5 minutes and it was good. The manager said he would wipe it from the bill. I had already given the waitress a coupon for a free appetizer. The bill finally came and I noticed that I was charged for 2 prime ribs and even the appetizer. I told the waitress about the bill and it took her about 15 minutes to fix the check. All in all, we were there for a little over two hours. DEFINITELY NOT A GOOD EXPERIENCE.
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