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  • So. I am giving this place a lower rate because of the people who work here. Not the selection or produce/products. In fact I ADORE this store, they have such a large selection or natural, gluten free, vegetarian, organic items. I haven't been to a better organic grocery store in the city. (Namely the Big Carrot). I literally go to this store twice a week. There a few tricks that you can learn about this location too that could save you some money. Specifically they have a discount rack in between the ice cream section and soda section. Usually there are a few good finds. For example there was maybe 15 boxes of kids gluten free cereal. The downside is definitely the staff. I have had experiences with a good number of them that have left a bad taste. The checkers can be impatient and judgmental. Take for example if your card doesn't work the first time, they are not understanding but annoyed that you are wasting their time. I've had this happen with two separate cashiers. (Sarah was one of them). Also the older staff/cashiers seem to greet people with anger and annoyance rather than cheer. The other distasteful experience was I heard one of the (I assume "senior") staff members getting angry at/belittling an employee in the middle of the store (for shelving things incorrectly? ?) But again it was the same attitude of judgment. He told didn't just correct the employee, he said "why don't you take the afternoon off" as discipline? First of all, if a suspension is issued this should not be done in front of customers. Then the "senior employee" continued to ask questions designed to confuse the employee. The whole thing seemed in poor manner. So go for the items not the staff!
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