Went there on Xmas night with reservations- the cascade of deficiencies made it downright comical by the end. With reservation, arriving on time, we waited 35 min to be seated. Our waiter Paolo was rude and inattentive. Both wine order and water refill request required reminders before they arrived. We received our appetizer twice. Thats right. They brought a very nice bruschetta. Ten minutes after we finished it, they brought another one, as if they had never seen us before. Later the waiter stopped by to say they were out of chicken and we needed to change our order. We switched to fett alfredo. Somehow it was cold when it got to us. And bland. No I mean very bland. When receiving the check we learned a probable cause for that- Paolo told us they had run out of cheese. I know, right? Italian Rest out of cheese? Paolo thought the reason was because they had been sending takeout orders out all day since 8 am. Said they had started receiving those orders over a month ago. That's right- the ONLY thing we must care about on Xmas day is your money. Shameful