I recently used Las Vegas Baby Rentals while we were in Las Vegas for a weekend. I found the website easy to use, clearly labeled and was able to secure my needed items. I had a question before purchase and a quick phone call to Melinda answered that for me right away. Once we arrived in Las Vegas we met Melinda right at the designated area, with all our needed items. She was right on time, and also communicated with me via phone/text as I had left my phone on the airplane and was able to reach her from my husband's phone for a short time. After a night at a new place my baby needed a baby swing, which is a comfort item at home. I was able to text Melinda early Saturday, had a response in less than 30 minutes with a swing ready for me to have picked up that morning. We were met right on time for returning the items at the designated area as well. Great customer service!