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  • I had my nails done at Nancy Nails twice; both times Johnny did my nails. The first time I went to the salon, they were too busy and I left to return the next day. My nails looked awesome so I decided that I would come back, but that was a mistake. I made an appointment and Johnny started taking off the set that I had. Shortly after, someone walked in who had an appointment after mine and he told me that I could get my polish changed on my toes while I wait for him to do her nails. This wasn't a big deal until I had my toes finished and was sitting for at least 20 minutes with a half taken off set. When I complained that I needed to leave because I had work, he became irritated and less friendly from the previous experience. He finished my set, which I loved, but only a few hours later I had a nail break. I called to make another appointment to have the nail repaired the following day. When I arrived, he didn't say a single word to me. He repaired the nail and had another technician paint my nails while he retreated to the back of the salon where he remained for the remaining time I was in the salon. He did not come out from the back until the moment I got into my car and left. It's unfortunate that the customer service here is to terrible because his is skilled at his art. I will not be returning not will I recommend coming to Nancy Nails again.
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