I went after they just opened. They werent busy. The only real reason i came was because my dog was out of her food and the place i normally get it from has been out for a week so i had no choice. Petsmart doesnt carry it at all. Petco is farther from my home and the food is more expensive. The associate did ask me if i needed help to my car which i dont get from my normal place. I can take the cut in the customer service for the lower price on food and almost no drive. That is the only reason i gave petco 3 stars-price and distance.