Took my 4 year old in for a routine cleaning, and had a fantastic experience here! The staff was so kid and polite to her, the office was exceptionally clean, and all the kiddos seemed to be enjoying themselves. They have iPads in the waiting room (though we only waited a few minutes) and we were offered a full tour of their facility. The hygienists were so sweet, talking to us the entire time about the next steps. I do wish it was a tad more private (they do have private treatment rooms) but their general cleanings are done in an open space. I have noticed this before, so it must be common. It didn't really bother me, but there was another child who was screaming and was so upset during her cleaning...the sounds was so loud but luckily the staff put my own chld at ease (who was starting to get upset at the noise) during her cleaning. I didn't have any issues with billing, my insurance took care of the routine visit. The best part was that she was able to pick out a small prize with her token (she chose stickers) at the end of her visit, she's actually excited to go back! It's 30mins from my house and with service like we received, would gladly continue to make the drive!