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| - I went for a second ~$15 discounted birthday meal in the late afternoon today. Now I'm bumping up my rating due to a marked improvement in service.
Unlike last time, there was somebody immediately posted at the front who greeted me. Also unlike last time, I was helped with my order after maybe just 2-3 minutes. It was actually the employee at the bar instead of my designated server who took my order, but I appreciated that she stepped in when I clearly hadn't been helped. She also suggested the complimentary bread, which I don't recall from my previous visit. And after she brought out the bread, she offered to switch the nearest TV (at the corner of the bar) to a football game.
Also of note: my server checked on me multiple times throughout the night and was even so kind as to bring me a mint and a warm wetnap at the end of my meal. I will say that it seemed notably less busy than my previous visit, but the service was more than proportionally better today. As for the food, the bread with butter was decent and rustic Italian sausage pasta was pretty good, although I did add a little salt.
After I got my pleasantly zero-y receipt, the manager introduced himself and asked if I was Chris. I responded affirmatively, and he mentioned that he recognized me because he had just sent me a message on Yelp today. Actually, I had read the message and was hesitant to respond to his request for a phone conversation, lest he make some sort of free meal offer. I do feel comfortable with taking the free meal semi-anonymously and of my own accord though, since there isn't any fine print restricting the birthday offer from being used more than once.
Give these guys a shot if you're in the area and want a casual restaurant for ribs or Italian, or even a nice happy hour. I'd feel comfortable with coming back.
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