Oh you are so very welcome for the opportunity to respond, I knew you would. I'm glad that I was able to assist your practice with closing this collection claim since you guys were unable to figure out how to file the claim on your own, unfortunately I don't have the opportunity to show photos of the many collection notices I received and just so you know there is a thing called caller ID and VM that most people have these days and can track on their own. Good luck to you.