Says it all in the name "Terrible". Don't use the car wash here. About a month ago I visited their car wash to only find it out of service. About 3 days later I revisited and it was open so I paid at the self service kiosk at the entrance ($6). I proceeded and placed car in neutral and nothing. The person in front of me appeared to get stuck halfway and was able to drive out but I was stuck at the beginning. After a few minutes I realized this wasn't going to do anything so I attempted to back out which isn't possible due to the angle and the alignment rollers that line up your vehicle and makes it impossible to steer out while backing. During this attempt the rollers sent my vehicle backwards and into a fire hydrant causing damage to my bumper. At this point I was left with no choice but to drive through. Needless to say the manager had me fill out an incident report and that corporate would contact me. 1 month later and nothing. Annoying that they obviously had problems with their equipment but opened it anyway and caused damage to my car. You would think a big company like this would value a customer enough to call and at least offer a refund of $6 for a service that damaged my car and not clean. Over this over priced gas station anyway. Keep it terrible Terribles