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| - If I could give this a negative star, I would. I can deal with poor customer service, but finding glass in a biscuit? Unacceptable!
I went to this location last night with my boyfriend, his mother, and her fiancé. Our server was in training, and the girl "supervising" her was off at another table. I ordered the Sangria and my boyfriend order a Fat Tire. When the drinks were delivered, the server spilled the ENTIRE sangria in his lap. Luckily he was wearing leather pants, so he just dried himself off. However, his $300+ shoes were soaked.
To attempt to make up for this spill (let's face it, spills happen), the manager said she would send a comped appetizer to us. Well that never showed up. Apparently there was a miscommunication.
Fast forward, the meal finally comes. The food was great, thank god! I ask for a box for my leftovers, and we ask for some of the biscuits to go.
Later that night, my boyfriend says, "I'm going to eat all the biscuits." I asked him to save me one, and thank god he didn't eat it. I microwaved the last biscuit this morning, and bit down into it, only to find a MASSIVE piece of glass embedded in the biscuit. I can't be sure if the glass was intentionally put there, or if it may have gotten mixed in earlier, but it certainly seems fishy. I will definitely be pursuing some kind of legal action & involving the news because this is UNACCEPTABLE and will never happen again. $87 (before tip) with a comped meal & appetizer will never be worth what I found.
DO NOT EAT HERE.
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